+
Faster, Smarter, More Visibility — How OTD Florida Future-Proofed Their Business with GigSafe
About OTD Florida
OTD Florida is a third-generation family business specializing in Florida-to-Florida deliveries. Competing directly with UPS and FedEx, they offer fast, reliable service with a personal touch. With six locations and warehouses across the state and a fleet of 160 independent contractors, OTD has built a reputation for efficiency and trust in the final-mile logistics space.
But as the business grew, so did the challenges of managing contractor compliance and payments at scale.
Before GigSafe, OTD was bogged down by manual compliance tracking and payment processing.
With 160+ drivers, keeping up with insurance certificates, background checks, and training expirations was a never-ending task. Non-compliant drivers slipped through the cracks, putting the business at risk. Meanwhile, payment delays were causing frustration and impacting driver retention.
“Before GigSafe, we were constantly chasing paperwork, verifying insurance, and fixing payment issues. It was a time suck—and a liability.”
“If you’re running a business like ours, you know that one compliance slip-up or one delayed payment can cost you a contract. We needed a way to automate all of it—fast.”
OTD needed a solution that kept contractors compliant, paid, and ready to work—without the hassle.
GigSafe: Compliance & Payments on Autopilot
OTD turned to GigSafe to eliminate the busywork and tighten compliance. Now, their team gets:
“We switched to GigSafe because it’s faster, smarter, and gives us more visibility. Now, we get daily compliance reports, proactive alerts, and drivers get paid instantly — eliminating unknown risks and keeping our business running smoothly.
With our previous provider, everything required manual work. GigSafe automated it. Instead of chasing down drivers for expired documents, we get alerts, and they handle outreach. It’s a game-changer for staying compliant without the headache.”
With GigSafe in place, OTD has cut compliance admin time by 10+ hours per week, reduced payment issues, and ensured only fully compliant contractors hit the road.
“We’re not wasting time fixing mistakes anymore. Everything just flows. It’s how it should be. Our drivers love GigSafe because it’s cheaper for them, and they get paid faster. The fact that GigSafe even fronts payments before we pay them has been a huge advantage — it’s helped us manage cash flow and support our contractors better.”
Looking Ahead
“We run a tighter, smoother operation now. GigSafe gives us the confidence to scale faster.
We’ve been in business since 1981, and our plan is to be here for another 42 years—until we can celebrate 100 years. When David came to our office and sat with me and my dad, our CEO, we had an honest conversation: How do we know GigSafe will be here tomorrow and in 42 years?
We believe in the vision. Faster, smarter, more visibility—that’s where the world is moving, and that’s what GigSafe delivers.”
With GigSafe, OTD is ready to scale without worrying about compliance or payments. The team can focus on growing the business, knowing their contractors are covered.